Air Synergy

My experience was pretty much like Brittany N's. They may or may not be skilled installers and repair people, but if they fail to follow up on the small stuff, when they don't try to make things right, I'm sure not going to consider hiring them for our new system. And they undoubtedly overcharged us for what work they did.

I would not recommend AirSynergy. Our Ruud HVAC system was originally installed by AirSynergy and is less than a year old. Before we even purchased the home, AirSynergy had already made multiple service visits for ongoing issues. After moving in, we discovered the AC still wasn't cooling properly. The first technician overfilled the system, suspected the TXV, and left without fixing the problem or providing a report. A second technician later confirmed the system had been overfilled and again suspected the TXV, but we still received no repair quote or clear plan to resolve the issue. The most frustrating part was the lack of communication. The only way to get any response or action from the office was to escalate the conversation and speak very firmly. It wasn't until I spoke directly with the owner that I finally received a repair quote. By that point, I had completely lost confidence in AirSynergy's workmanship and customer service and no longer wanted them anywhere near my home. I ultimately hired another licensed HVAC company to complete the repair. Based on my experience, I cannot recommend AirSynergy.

Didn't show up or call for our scheduled appointment. Their loss as we're looking for a reputable company to replace our 2 HVACs with 2 new systems including 2 heat pumps.

My experience with Air Synergy was great from start to end! The appointment setter was very helpful and able to schedule me an appointment right away. Shaun was my service technician. He was punctual and very thorough in explaining the diagnostic of my air conditioner's issue and the needed repairs. He quickly fixed the leak that was found, and made sure that all was running right with my AC system. He answered all of my questions in a kind and patient manner and provided helpful recommendations for the maintenance of my system. I highly recommend Air Synergy.

The AC System and Furnace Model RUUD they sold us does not qualify for the 2025 tax credit. I thought they were because that what I was told. Reason why our bill never changes compared to when we had our old system maybe because they weren't really energy efficient. But to be fair with the installation guys and their job, they were great, fast, clean and respectful.