Where reputation and local SEO overlap
Local ranking runs on relevance, distance and prominence. You cannot change distance, relevance is largely a content and category exercise, and prominence is where reputation lives. Review count, review rating, review recency, response rate, listing consistency across the web and citation volume all feed prominence. This is why treating reviews as a customer-service task rather than a marketing channel leaves ranking on the table: the same work that reassures buyers is the work that moves you up the map pack.
