Hi Tech Termite Control

They repaired the dry rot in a bedroom. The price went up as they discovered more damage than they had initially assessed. This is understandable. Nevertheless, they never returned in the Winter to check for water or leaks and everything they repaired has dry rot that is as bad or worse than before. They never identified or mitigated the source of the water. Now I have to pay for the same repairs all over again.

In the winter of 2024, I noticed a swarm of termites coming out of my house. After contacting Hi Tech, they responded quickly and sent out Jaden, who treated my home for subterranean termites. The process went smoothly, and I was satisfied with the service at the time. About 11 months later, I unfortunately noticed another swarm in the same area. I contacted Hi Tech again and, to be honest, I was a little frustrated that the earliest available appointment was over a month away. However, when the day finally came, they sent Zach out to perform the treatment, and he completely changed my outlook on the situation. Zach was outstanding. He took his time, was thorough, professional, and never seemed rushed. He explained what he was doing, answered my questions, and clearly knew his stuff. On top of that, he was just a genuinely chill and pleasant guy to work with. It's rare to find technicians who combine knowledge, professionalism, and customer service as well as he does. In my opinion, Zach deserves a raise or a promotion.

I highly recommend hi tech termite control Benjamin was very helpful and answer right to the point with all my questions. Zack the person doing the work was very professional and detailed. I will recommend hi tech to any one to do the job.

We paid $900 for a termite treatment that didn't work - and they wouldn't honor the warranty. Hi-Tech did a spot termite treatment around a window in our home. Six months later I noticed more droppings and called Hi-Tech back. Their technician told me it was likely the house settling and nothing to worry about. When we opened up the window trim during a siding project, we found tons of live termites - still within our 1-year warranty period. When I called the office, I was told the warranty only covered the "inside" of the window, not the outside. It is the same window and the same termite problem. They offered to come back out and inspect, but quoted another $900. No apology, no ownership of the fact that the original treatment hadn't worked. I didn't feel right paying again for the same issue - and for a company I couldn't trust to solve the problem. The inspectors themselves were professional and courteous. The office experience was not. I ended up hiring a different company who treated the problem thoroughly and has been excellent. I'd recommend Hi-Tech improve how they handle situations where a treatment doesn't work. A little accountability goes a long way.

We noticed a localized termite infestation (small piles of dirt followed by wings from swarming drones nearby). Both the inspector and technicians were knowledgeable, efficient and professional. Explained the lifecycle of these buggers and treatment + showed some of the tunnels. Reasonable pricing (we got two bids). Three year warranty!