Palms Garage Doors

Our garage door completely stopped working yesterday. We were going back and forth on repairing ourselves or just calling a professional. We decided to call, and I am so happy we did. I called around 11am, someone was here by 12pm, and he was leaving around 1pm, having completely replaced the motor and programmed a new remote and wall mount button. He even got us set up with an app on our phone that controls opening and closing the door. And this was all on a Sunday! As soon as the technician arrived, he asked me what was going on. We tried a couple of quick things, then he told us a new motor was needed, which was inline with my expectations. He gave us 3 options, answered all of our questions, and then immediately pulled a new unit out of his truck and got to work. I can't believe how quick this all got taken care of, especially on a Sunday. I am so happy I called Palms Garage Doors!

We just had a wonderful experience with Palms. Brian worked with us, quickly repairing our door, while explaining everything as he went. We negotiated a fair price and we were good to go in no time. I highly recommend Palms Garage Doors when you are looking for the best.

Outstanding service from Palms Garage Doors! After I asked for garage service through Yelp a few businesses started reaching out to me about my garage door issue. After comparing reviews I decided to hire Palms Garage Doors. I provided all of the pertinent information regarding my garage door issue. Then they proceeded to set up a time slot based off my preference. I requested for the 1-3pm slot. The technician, Geva, arrived close to 230pm which met the 1-3pm slot I requested for. After meeting w/Geva who I learned was also a veteran of the armed forces like myself but from another country which was impressive after sharing his combat experience w/me. He proceeded to troubleshoot & diagnose the issue after I advised him of the issue (not opening/closing). After he was done...he advised me that the driver belt & motor were bad...he even showed me the worn-out driver belt. The motor we currently have didn't have a backup battery(outdated system) & wasn't properly working even after Geva adjusted the setting. So after discussing my options w/Geva I decided to have the motor & driver belt replaced. So I opted for the standard smart lift master w/the driver belt as opposed to the chain linked one. He then proceeded to work (disassembly & installation). After Geva completed w/the installation he went on & started testing the garage. As soon as he closed it using the opener I was impressed w/the slower speed & closed smoothly. He then opened it & it was the same result. He then pro

My garage door was making a lot of noise lately. I reached out to another company who gave me an unexpected solution, asking me to change a lot of things and wanted to charge me a lot of money with unnecessary upsell. I reached out to Palms and they responded quickly. Illia came out on a Sunday, super pleasant and knowledgeable. He explained my garage door issue and I only needed a tune-up which he did. The door is now a lot quieter and operating more smoothly. I really appreciate his honesty and no upsell whatsoever. I will use Palms when I need to replace my opener as they are a local business and know how to treat their customers.

My garage door spring broke on Sunday evening. I asked for repair estimates on Yelp. Palms Garage Doors gave me a call within 2mins and made an appointment for next day. Will came early Monday and gave me an estimate better than the prior company. He replaced the spring in under an hour. The installation went smoothly. Thank you, Will!