Pleasanton Auto Repair

Ken is extremely rude and treats you as if you are supposed to know everything already. I came all the way from stockton for 60K service because of the good reviews and he forced me to get a rental car even though i offered to wait in town while working from coffee shop. He claimed work will take more than a day. Upon drop off he did not warn me that i would need to pick up by 5 pm and return rental at that time also. He called me at 3:40 pm and I called him back once I could at 4 pm and he pretty much raised his voice at me to return the car asap as another client is waiting for it first thing in the morning. Like what do you expect me to do??? you did not even warn me I would bleed to return the car same day: i thought it was a 24hr thing. just awful very rude guy, thinks he knows it all and treats you poorly if you are a woman.

My family has been going to precision auto repair for over 20 years! They provide excellent car repair and maintenance services. They are very honest and keep my cars in excellent condition! My 2003 Honda Pilot has almost 300k original miles and is still running strong! A shout out to Kevin who has always taken care of us!

Hello... First of all, I have always gone to the Acura Dealership to have all my services done on my 2003 Acura TL s. I never could find an independent Auto Repair shop which I felt comfortable with. But because of the escalating repair costs at the Dealership, I researched Precision Auto Repair and its knowledge specifically with Honda and Acura Vehicles on Yelp. I spoke to Keven over the phone, and after conferring my concerns and the necessity for a number of issues to bring my vehicle up to service, Keven stated he would write up and estimate and send it via email. Later on in the day, I received a detailed report via email of all the issues that needed to be addressed. These coincided with most of the issues on my list with a few added. Pictures and estimated costs were included with this report. After going over the repairs with Kevin, I brought in my vehicle the next day. After several days, all the work was completed, and the price was very reasonable. I found their work to be extremely thorough, and I will for sure be using Precision Repair for all my future Acura needs in the future. Thanks, Kevin, for your knowledge and Professionalism!

A mistake was made but then was made up professionally and easily. I'm glad I can trust a mechanic in my area to where I can return.

Great customer service. I priced out oil changes and it was very comparable to other 'quick' chains. Better value for what you get.