TNT Service Group

If I could leave negative stars is an understatement. We've moved into this house this past May. Ever since then, we've been dealing with T&T service since then. No fixes, and if it was fixed, it was fixed for maybe a day then BOOM! it no work again. They offer 24/7 emergency service ONLY ONLY ONLY if you haven't called them a million times before after not fixing it. Once they see you've called more than a few times, after giving the address and name, they will not answer calls, texts, or emails back. They charged my in laws 25,000 for a new unit where it was a supposed SPECTACULAR AND UP TO PAR BY FAR unit and yet, once a week, we've had to call and tell them it's broken again. They have technician crews who WILL rip holes into your air ducts system, so when you need that cold air the most, all you have to do is walk up the attic and it'll be at-least 40 degrees in it while the rest of the house is at-least 90 degrees. But don't worry! They will not tell you about the rip or try and replace it at that moment. Professional scam artists, absolute liars, and lazy LAZY workers, extremely toxic and selfish as well. We will be filing with the BBB and state attorney over this "company".

Stay away!! Needed a main-line cleaned, charged me $685, cleared line went one direction (clean-out to street) and left. Sure enough the next day it was clogged again, asked for $1850 to jet and camera going the other direction (towards the house from the access). $2650 to clear a line? really?!!

HORRIBLE service and completely dishonest business. Called to our place of business to fix an electrical issue. They took a chain that we already had in our business and screwed it into the wall to hold up a lighting track and "fix" the connection. Then charged us over $700. Absolutely DO NOT use this company. They deserve -5 stars. Do not hire them! Don't trust my review, just read all the other terrible reviews they have as well.

If I could leave negative stars I would. So I called to get an appointment for a new shower plumbed. I was told they would get there Friday morning (called on Wednesday) to give quote and if approved work would begin. Thursday came around and no call for time window. So I called and was told by the office someone else will have to call you. No call back. Friday morning came, called for a time told I would get a call back for time. Some time went on and guess what no call back. So I called again and asked about it and was met with the rudest person in the whole company. She told me appointments are from 8-5! When I asked about when he would be there to do work she responded "1-5 anything else". Not only did they mess my work schedule up they also have completely destroyed my timeline for my shower renovation. They will lie to you then be rude about it later. Never use this company

I just had an unpleasant experience with T and T. I called and discussed EXACTLY what I wanted in great detail and they made the appointment. This is not / was not the typical clogged drain scenario or fixture replacement. On the day prior to the appointment, a different person called to confirm the appointment and told me that hey do not do what was listed on the Work Order which I pointed out to be wrong. That's not what I told the first person what I wanted and explained. That person made a correction on the computer and said no problem, we can do that and the guy would be on his way. When Justin arrived, I went through it all again just to make sure that he knew and understood what I wanted done, which apparently was not what he saw on his little hand held tablet. After some finger pecking on his tablet, he proceeded to tell me that they normally don't get up on roofs as this is a liability and that he might fall or break his camera so there would be an additional charge on top of the charge to snake the drains. I told his that he would not be doing anything and to leave. He then informed that there was a $69.00 service fee but he would not charge that. I replied that the fee w