TTL Plumbing

I had requested for water filter replacement and they scheduled me fast and the plumber came sharp on time and did his job perfectly with courtesy and care. Thank you

I have worked with Tim on several repairs in the past. When the drain pipe in our kitchen started leaking, I decided to contact them once again. Tim not only explained the issue and fixed it, but did it at a fair price. He is professional and easy to work with. Will definitely be working with Tim and Jade in future if needed.

I usually don't write reviews but I really want to recommend TTL plumbing services to everyone. I reached out to Jade twice for my water heater issues, first time because I felt the hot water isn't warm enough (my husband felt it is warm), Tim came to my house very quickly and he taught us how to flush the water heater so it will be more efficient. My water heater is about 20 years old so I prone to replace it at that moment but Tim said old water heater quality is better than current water heaters, and the old water heater is still working, I shall keep it until I have to replace it. Today I reached to them again as my water heater didn't work suddenly. Jade and Tim are really responsive and efficient: we had a call after I send several pictures to them, Tim identified the problem right away and guided me to check and fixed the problem in 7 mins! I swear I have no knowledge/experience in handling water heater issues but with Tim's expertise, the problem was solved in minutes. I asked how to pay to them but they refused. I want to say they are not only operating a business but also very kindhearted and always willing to help. They are running businesses sincerely and I hope their b

*FINAL UPDATE*: Tim edited his response 6 times (see Gmail screenshot) after I posted the update so what you see as his response now is NOT the original. I'm done with this and will not engage further. Thank you all for reading! *UPDATE*: Tim's response to my review speaks for itself. Defensive and guilt-tripping! If I were the biz owner, I'd just apologize for the miscommunication. I'd have totally updated the review to 4 or 5 stars. I'm not even lowering my rating after his response; I'd rather stay fair than reactive. *ORIGINAL REVIEW*: I'm giving three stars because Tim, the plumber, was very nice, professional and helpful when we spoke on the phone. Unfortunately, the administrative side handled by Jade was a different story. I had booked an appointment for a drain clog and disposal repair but managed to resolve the issues myself. I messaged Jade to cancel with over 24 hours' notice to be respectful of their time and even followed up the next morning to ensure they saw the message so they wouldn't waste a trip. Instead of a professional acknowledgment, I received a lecture about how they "don't double-book" and that my 24-hour notice was "last minute." Not double-booking is st

Very nice and professional. I asked to install a Water drop under sink filter. The installation was very smooth and quick. The response is very timely.