Dry 1 Out Restoration and Construction

Horrible service, horrible accountability, horrible communication. My back-door neighbor had a fire, and this company came in and offered to remove, repair, and replace all the so-called water damage in our walls and floors. They ripped out our floors, made us stay out of our own home for a full week, and forced us to move everything from the kitchen into the living room. To this day, they have stopped answering my calls. They never repaired our floors and never properly dealt with the alleged 'water damage' in the bathroom or kitchen.

I had the pleasure of working with Shanna, Shan, and the rest of the team on a PVC pipe that bursted and flooded my house quite significantly. They did an excellent job keeping me informed and completed the work in a timely manner.

Jose G. was my knight in shining armor. He was my hero. Tuesday afternoon the washing machine in my rental decided it was time to make my life difficult. During its malfunction the drum filled with water and blew open creating a river in the house. Flash forward about 4 hours later and Jose G. arrived with his white cape. Jose came with Walter and they immediately got to work. Measuring the moisture levels in the ceiling and floor. Setting up fans that sounded like jet engines. Jose communicated with me during the entire process explaining what he was doing. Over the course of four days I had the pleasure of interacting with Jose G., Walter and Jose R. All of them were perfect gentlemen, extremely professional, efficient and competent. They treated the house and my belongings with care. These guys know what they are doing. It was obvious from the minute they stepped into the house. I hope to not need their services again in the future, but if I do, I will absolutely not hesitate to call Dry Out again.

Jose G. and Jose did a fantastic job remediating the water damage caused by a leak from the condo above mine. They set up a proper containment area, deployed dehumidifiers and fans efficiently, and had everything dried out thoroughly. From start to finish, they were professional, punctual, and communicated clearly at every step of the process. Highly recommend!

My experience with Dry1Out with regard to addressing water damage has been quite good. They sent their crew over immediately after my phone call and worked until late in the evening to clean up the water damage and install dehumidifiers to prevent mold. Thank you for your customer service!