Raven Heating & Air

My first experience with Raven was outstanding. Excellent response time and communication. Austin was top notch In his service.... super smart, friendly, thorough and patient as investigated my sporadic issue. He helped me to understand my type of wall furnace and was forthcoming with helpful information about the types of filters that are best for my heater. Austin also replaced my thermostat. All around good human. Thank You, Raven!

Dave was so incredibly responsive to my 89 year old mom when her furnace broke. I highly recommend Raven and have referred others who were also very satisfied.

Raven installed an additional duct/vent to our master bedroom in 2016. Lately we've been noticing the bedroom just wasn't cooling down like the rest of the house, making sleeping more challenging. I called Raven, and Dave sent over his assistant the same afternoon to check our system.

I called Dave on a Friday around 2pm to discuss ducting replacement in my crawlspace. I had flex ducting installed there by another Novato HVAC contractor during a furnace/central AC installation. I wasn't happy with the other contractor given they knew I have a shared crawlspace and keeping rodents out of it is a losing battle. Regardless, the contractor recommended flex duct for better insulation and noise control. The contractor said I didn't really need to worry about rodents because they probably couldn't jump and reach the ducting. So, that contractor removed my perfectly good metal ducts (rodent-proof) and installed flex ducts. My mistake, it was a few thousand dollar lesson learned. Rodents ended up chewing several holes through and into the flex ducts (repeatedly), camping out inside my ducts. Yuck. That's why I called Raven... So, Dave was at my place about an hour after I called him that Friday. He had a quote to me for insulated metal ducts about an hour later. The price was very fair for the job and I knew Dave came recommended by another contractor whom I trust. Given that, I agreed to the price and work. Dave's work crew was at my place the following Monday to instal

I called Dave on a Friday around 2pm to discuss ducting replacement in my crawlspace. I had flex ducting installed there by another Novato HVAC contractor during a furnace/central AC installation...